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Monthly report · September 2026

Feedback boards and roadmaps, September 2026: 0 open gaps across 7 read companies.

As the catalog read it in September 2026 · written Oct 1, 2026. This report does not change after it is written.

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Forge’s own counts and the quoted claims with their sources are CC BY 4.0 — cite as Ambera Forge, Feedback boards and roadmaps, September 2026. Carried market-size figures are their publishers’ and are not in the file.

What was read

7 companies placed; 7 read during September 2026.

Gaps closed and opened

No complaint theme was raised about two or more read companies this month. There is no previous month on record to compare against.

Who entered

7 companies placed (UserVoice, Nolt, Feedback boards nobody acts on, Indie SaaS founders collecting requests, Canny, Featurebase, Frill); 0 products sighted by a search and not yet read.

Pricing moves

5 of 7 read companies have a pricing entry on record; 9 pricing changes recorded across 5 companies this month.

  • Feedback boards nobody acts on [COMPANY CLAIM] Sep 30, 2026 · 1 change this monthBaseline: Canny's pricing is reported by third parties as scaling with tracked users — one comparison cites Canny Core starting around $24/month for 100 tracked users and rising to $156 at 500 users, while another source states Canny's Pro plan runs from about $79/month at 100 users up to $829/month at 2,500 users. source
  • Nolt [FACT] Sep 30, 2026 · 2 changes this monthNolt's current pricing page shows flat, per-board pricing with all plans including unlimited users, content, and admins, and an Essential plan at $29/month billed annually. source
  • Canny [FACT] Sep 30, 2026 · 2 changes this monthCanny's own billing help article states that as of June 2026 it offers three plans — Free, Pro, and Business — and that users who signed up for the prior Starter and Growth tiers before May 9, 2025 are grandfathered in. source
  • Featurebase [COMPANY CLAIM] Sep 30, 2026 · 2 changes this monthFeaturebase's current plans are Free ($0/mo, 1 seat), Growth ($29/seat/mo billed yearly), Professional ($59/seat/mo billed yearly, plus 20 free Lite seats), and Enterprise ($99/seat/mo billed yearly, plus 50 free Lite seats), with every paid tier carrying a separate $0.49-per-AI-resolution charge and a $69/month add-on to remove Featurebase branding. source
  • Frill [COMPANY CLAIM] Sep 30, 2026 · 2 changes this monthFrill's homepage states pricing starts at $25/month, with unlimited widgets included on every paid plan and no per-widget surcharge. source

What users raised

35 themes raised by users; the most raised: Active idea limits force upgrades (1 of 7), AI resolution metering adds unpredictable cost (1 of 7), Auto-upgrade to next tier when limits exceeded (1 of 7).

  • Active idea limits force upgrades 1/7
  • AI resolution metering adds unpredictable cost 1/7
  • Auto-upgrade to next tier when limits exceeded 1/7
  • branding removal requires paid add-on 1/7
  • Dated UI 1/7
  • duplicate submissions 1/7
  • false expectations when top-voted features never ship 1/7
  • fragmented requests across channels 1/7
  • frequent historical pricing changes/increases 1/7
  • Hidden costs from add-ons (privacy, surveys, white-labeling) 1/7
  • High/opaque pricing 1/7
  • Historically no changelog (per third-party sites, possibly outdated) 1/7
  • Key integrations locked behind Pro/Business tiers 1/7
  • Limited AI features (duplicate detection, clustering) 1/7
  • lost/forgotten email feedback 1/7
  • Low user caps at entry tiers 1/7
  • missing localization/anonymous voting 1/7
  • No embeddable in-app widget 1/7
  • No free plan 1/7
  • No free plan or monthly billing 1/7
  • no self-hosting or data-residency option 1/7
  • no way to gauge true demand volume 1/7
  • noise and duplicate requests 1/7
  • overkill/enterprise-priced tools for small teams 1/7
  • Per-board pricing seen as expensive at scale 1/7
  • per-seat pricing scales with team size 1/7
  • popularity/snowball bias in voting 1/7
  • Pricing tiers can escalate quickly for growing teams 1/7
  • Product perceived as slow-moving / easy to outgrow 1/7
  • requests get buried without a single system of record 1/7
  • Sales-gated quotes, no self-serve 1/7
  • SSO only available on custom-priced Business plan 1/7
  • Tracked-user pricing scales steeply with engagement 1/7
  • tracked-user pricing scales unpredictably 1/7
  • votes lack context (who/when) 1/7

Funding by quarter

Withheld: something was read in 1 of the last 8 quarters. A series needs at least 2 to say anything a single reading does not.

The ledger this month

37 observed claims recorded this month, 1 inference counted apart, 1 source that did not answer.

  • PRODUCT · 14
  • PRICING · 9
  • COMPLAINT · 7
  • DISCOURSE · 3
  • POSITIONING · 3
  • PEOPLE · 1

How big this market is, as its publishers state it

No market-size figure has been recorded for this level yet. Not read is not zero.

Research-house estimates for this sector, carried side by side under each house’s own name. Estimates of one market can differ several-fold; none is averaged, and none is Forge’s.

No publisher is named for this level yet, so there is nothing to read from. Publishers are authored in the taxonomy and arrive with a deploy.

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