What each week held
Withheld: something was read in 1 week of the last 12. A series needs at least 2 to say anything a single reading does not.
What it declares
- Feedback portal (ideas, votes, comments)
- In-app feedback widget
- Idea prioritization/de-duplication
- Customer segmentation by revenue/account
- Salesforce/HubSpot integrations
- AI-augmented sentiment & theme analysis
- Roadmap communication/status updates
- Chrome extension feedback capture
As the company’s own pages describe it. Forge did not test any of these.
What users raised
- High/opaque pricing
- No free plan or monthly billing
- Low user caps at entry tiers
- Dated UI
- Sales-gated quotes, no self-serve
Themes people raised in public. A complaint is somebody’s opinion, not a measurement of the product.
Everything on record
2 observed claims, and 1 inference counted apart from them. Newest first; the tag on each row is what kind of claim you are reading.
- PRODUCTCOMPANY CLAIMSep 30, 2026
UserVoice markets a 'Feedback Intelligence Suite' featuring Topic Detection, Theme Tracking, and Sentiment and Trend Analysis, backed by AI-augmented analytics.
Baseline capability claim; watch for future AI feature expansion or repositioning.
www.uservoice.com/powered-by-uservoice - POSITIONINGCOMPANY CLAIMSep 30, 2026
UserVoice's own homepage positions itself as a 'Customer Intelligence Platform' that connects feedback capture, analysis, and closing the loop with customers, so feedback 'does not disappear into a backlog' and 'analysis does not stop at a dashboard.'
Establishes current homepage messaging/buyer language baseline.
uservoice.com/ - PRICINGINFERENCESep 30, 2026
UserVoice does not publish pricing on its own site; third-party trackers consistently describe Discovery tiers as Growth $999/mo, Team $1,299/mo, Strategic $1,499/mo, plus custom Enterprise, with quarterly/annual billing only and no free plan. A separate Validation product is priced at $199/mo ($169/mo annual) with unlimited microsurveys.
Sets the pricing baseline for future comparison; note this is third-party-reported since UserVoice's own pricing page could not be located in search results.
userjot.com/blog/uservoice-pricing
A record of what Forge read in public about UserVoice — its own pages and what people wrote about it. Nothing here is a test of the product, a ranking or a score, and Forge has no relationship with this company.