Surveys, September 2026: 0 open gaps across 6 read companies.

What was read

6 companies placed; 6 read during September 2026.

• SurveyMonkeySep 30, 2026
• FormbricksSep 30, 2026
• SurveySparrowSep 30, 2026
• TypeformSep 30, 2026
• Survey response qualitySep 30, 2026
• Product teams running in-app surveysSep 30, 2026

Gaps closed and opened

No complaint theme was raised about two or more read companies this month. There is no previous month on record to compare against.

Who entered

6 companies placed (SurveyMonkey, Formbricks, SurveySparrow, Typeform, Survey response quality, Product teams running in-app surveys); 0 products sighted by a search and not yet read.

Pricing moves

5 of 6 read companies have a pricing entry on record; 7 pricing changes recorded across 5 companies this month.

• Product teams running in-app surveys [FACT] Sep 30, 2026 · 2 changes this monthAcross the segment, entry pricing clusters at low monthly rates with free tiers gated by response volume: Refiner offers a free plan for 25 responses/month with paid plans scaling by MAU, Userorbit starts at $95/month billed annually, Survicate is free with Growth from $114/month billed annually, and Formbricks is free for 250 responses/month with Pro from $74/month. source
• Formbricks [COMPANY CLAIM] Sep 30, 2026 · 1 change this monthFormbricks Cloud pricing is structured as Hobby (free), Pro at roughly $89/month ($74/month billed annually) with 3 workspaces and 2,000 responses/month, and Scale at roughly $390/month ($325/month billed annually) with 5 workspaces, 5,000 responses/month, teams & access roles, and enterprise add-ons like AI topic labeling and 2FA. source
• Typeform [FACT] Sep 30, 2026 · 2 changes this monthAs checked against Typeform's own pricing page on 2026-09-02, Typeform's plans are: Basic at $39/mo ($28/mo annual), Business at $129/mo ($91/mo annual), Talent at $169/mo ($119/mo annual, 3,000 responses, video questions), and Growth Flow at $379/mo ($266/mo annual), with Enterprise quote-only. source
• Survey response quality [COMPANY CLAIM] Sep 30, 2026 · 1 change this monthAcross SurveyMonkey-alternative roundups, entry pricing clusters around $19–39/month for tools like SurveySparrow ($19/mo), Alchemer (~$25–55/mo), Typeform ($25–39/mo), and Jotform ($24–39/mo), positioned against SurveyMonkey's paid plans, which one source states start at $25 per month and another cites a $99/month Standard plan. source
• SurveyMonkey [FACT] Sep 30, 2026 · 1 change this monthBASELINE: SurveyMonkey's individual plans are Standard Monthly at $99/month (no annual discount), Advantage Annual around $39–46/month billed annually, and Premier Annual around $139/month billed annually; Team plans run from about $25–30/user/month (Team Advantage) to $92/user/month (Team Premier) with a 3-seat minimum, and Enterprise is custom-priced. source

What users raised

22 themes raised by users; the most raised: 3-seat minimum for team plans (1 of 4), advanced integrations locked behind higher tiers (1 of 4), Buggy drag-and-drop survey builder (1 of 4).

• 3-seat minimum for team plans 1/4
• advanced integrations locked behind higher tiers 1/4
• Buggy drag-and-drop survey builder 1/4
• Complex/unintuitive branching logic at scale 1/4
• Confusing or shallow reporting/analytics 1/4
• Confusing plan/pricing structure 1/4
• features locked behind higher pricing tiers 1/4
• generic, impersonal outreach 1/4
• Higher tiers feel expensive for small teams 1/4
• Inconsistent customer service responsiveness 1/4
• limited AI analysis at scale without add-ons 1/4
• Limited design/customization flexibility 1/4
• Limited free plan (questions/response caps) 1/4
• misreported/inconsistent response-rate metrics across dashboards 1/4
• No annual discount on monthly plan 1/4
• no mobile SDK coverage in focused tools 1/4
• Response-based overage costs 1/4
• response/data-point limits affecting cost 1/4
• survey fatigue / declining response rates 1/4
• survey fatigue from over-surveying 1/4
• SurveyMonkey pricing too high for small teams 1/4
• surveys too long or complex 1/4

Funding by quarter

Withheld: something was read in 1 of the last 8 quarters. A series needs at least 2 to say anything a single reading does not.

The ledger this month

26 observed claims recorded this month, 1 inference counted apart, 5 sources that did not answer.

• PRODUCT · 10
• PRICING · 7
• COMPLAINT · 3
• DISCOURSE · 3
• POSITIONING · 3