What each week held
Withheld: something was read in 1 week of the last 12. A series needs at least 2 to say anything a single reading does not.
What it declares
- lifecycle/event-based survey targeting
- native mobile SDKs (iOS, Android, React Native, Flutter)
- NPS, CSAT, CES survey formats
- AI auto-tagging of open-text responses
- customer data platform integrations
- in-app + email + hosted link multi-channel delivery
- real-time reporting dashboards
- survey throttling / anti-fatigue sampling
As the company’s own pages describe it. Forge did not test any of these.
What users raised
- advanced integrations locked behind higher tiers
- no mobile SDK coverage in focused tools
- limited AI analysis at scale without add-ons
- response/data-point limits affecting cost
- survey fatigue from over-surveying
Themes people raised in public. A complaint is somebody’s opinion, not a measurement of the product.
Everything on record
4 observed claims. Newest first; the tag on each row is what kind of claim you are reading.
- PRODUCTCOMPANY CLAIMSep 30, 2026
Screeb differentiates on modality, marketing 'Revolutionary Audio & Video Surveys' that let users record feedback via audio or video within the app, alongside AI-based targeting.
Baseline: notes a feature differentiator (rich-media survey responses) distinct from the text/NPS-only norm.
screeb.app/solutions/in-app-survey-solution-saas-mobile - PRICINGCOMPANY CLAIMSep 30, 2026
TinyPopups is marketed as the cheapest dedicated small-SaaS option, positioned as the best in-app survey tool for small SaaS at $19/month with NPS, CSAT, polls, and feedback popups via a single script tag.
Baseline: marks the low end of the pricing spectrum that small/startup buyers compare against.
tinypopups.com/best/in-app-survey-tools - PRICINGFACTSep 30, 2026
Across the segment, entry pricing clusters at low monthly rates with free tiers gated by response volume: Refiner offers a free plan for 25 responses/month with paid plans scaling by MAU, Userorbit starts at $95/month billed annually, Survicate is free with Growth from $114/month billed annually, and Formbricks is free for 250 responses/month with Pro from $74/month.
Baseline: sets the reference pricing ladder for comparing future packaging changes across vendors in this segment.
userorbit.com/blog/best-in-app-survey-software-saas - POSITIONINGCOMPANY CLAIMSep 30, 2026
Refiner positions itself as purpose-built for SaaS lifecycle feedback rather than a generalist survey tool: it targets surveys around lifecycle events like trial started, feature activated, plan upgraded, and cancellation initiated, and it explicitly says it was built because most survey tools try to serve eCommerce, media, market research, and SaaS all at once, which leaves nothing feeling built for a specific context.
Baseline: establishes the segment's dominant SaaS-specific positioning wedge that competitors (Userorbit, Survicate, Sprig) are compared against.
www.zonkafeedback.com/blog/best-in-app-survey-tools
A record of what Forge read in public about Product teams running in-app surveys — its own pages and what people wrote about it. Nothing here is a test of the product, a ranking or a score, and Forge has no relationship with this company.