Status pages, September 2026: 0 open gaps across 6 read companies.

What was read

6 companies placed; 6 read during September 2026.

• Better StackSep 30, 2026
• Status page honestySep 30, 2026
• Small SaaS teams communicating incidentsSep 30, 2026
• StatuspageSep 30, 2026
• InstatusSep 30, 2026
• OpenstatusSep 30, 2026

Gaps closed and opened

No complaint theme was raised about two or more read companies this month. There is no previous month on record to compare against.

Who entered

6 companies placed (Better Stack, Status page honesty, Small SaaS teams communicating incidents, Statuspage, Instatus, Openstatus); 0 products sighted by a search and not yet read.

Pricing moves

5 of 6 read companies have a pricing entry on record; 9 pricing changes recorded across 5 companies this month.

• Better Stack [COMPANY CLAIM] Sep 30, 2026 · 1 change this monthBetter Stack has no single price: it offers a free tier (10 monitors, 1 status page, basic log access), then a per-responder incident/on-call license priced around $29/month annual ($34 monthly), with separate add-on packs for extra monitors, telemetry volume (logs/metrics/traces), and status page features layered on top. source
• Status page honesty [COMPANY CLAIM] Sep 30, 2026 · 1 change this monthAtlassian Statuspage pricing is commonly cited as starting around $29/month (Hobby) with private pages starting at $79/month and top plans reaching $399/month, while numerous alternatives (Hyperping from ~$19-24/mo flat with monitoring/on-call bundled, OpenStatus at $30/mo flat, UptimeRobot from $7-9/mo, Instatus from $15-20/mo) position themselves as cheaper and more automated than Statuspage's largely manual, page-only model. source
• Statuspage [FACT] Sep 30, 2026 · 3 changes this monthStatuspage's public-page pricing track is tiered as Free, Hobby ($29/mo), Startup ($99/mo), Business ($399/mo), and Enterprise ($1499/mo), each with published subscriber/team-member/metrics caps. source
• Instatus [COMPANY CLAIM] Sep 30, 2026 · 2 changes this monthInstatus has a free Starter plan, a Pro plan at $20/month ($15/month billed annually), and a Business plan at $300/month ($225/month billed annually). source
• Openstatus [FACT] Sep 30, 2026 · 2 changes this monthOpenstatus's current paid tiers are Starter ($30/mo), Pro ($100/mo), and Scale ($500/mo), differentiated by number of status pages, components, monitors, and check interval (1m on Starter, 30s on Pro/Scale), with all tiers including monitoring from 28 regions. source

What users raised

23 themes raised by users; the most raised: Audience-specific add-on pricing ($300/mo) seen as costly (1 of 5), basic monitoring limits on lower tiers (1 of 5), customer segmentation not reflecting actual incident impact (1 of 5).

• Audience-specific add-on pricing ($300/mo) seen as costly 1/5
• basic monitoring limits on lower tiers 1/5
• customer segmentation not reflecting actual incident impact 1/5
• delayed incident updates 1/5
• Expensive for a single status page 1/5
• expensive/manual pricing model (Statuspage specifically) 1/5
• High cost for MSPs billing per client 1/5
• Jump from free to paid feels expensive for startups 1/5
• Lacks deep APM/advanced analytics versus established competitors 1/5
• manual status-page posting lag after detection 1/5
• manual/hand-posted incidents without deeper automation 1/5
• missing historical incident records 1/5
• Modular/per-responder pricing makes total cost unpredictable 1/5
• Newer platform with less track record than incumbents 1/5
• no error tracking or alerting in many small SaaS stacks 1/5
• Not a monitoring tool, only a display layer 1/5
• Perceived slow feature development since Atlassian acquisition 1/5
• Pro-to-Business pricing cliff 1/5
• reconstructing timelines from scattered Slack/log sources 1/5
• shows 'operational' during real outages 1/5
• SSO/private pages locked to $300 tier 1/5
• status page hosted on same infra it monitors 1/5
• vague or jargon-heavy incident descriptions 1/5

Funding by quarter

Withheld: something was read in 1 of the last 8 quarters. A series needs at least 2 to say anything a single reading does not.

The ledger this month

29 observed claims recorded this month.

• PRICING · 9
• PRODUCT · 9
• DISCOURSE · 4
• POSITIONING · 4
• COMPLAINT · 3