What each week held
Withheld: something was read in 1 week of the last 12. A series needs at least 2 to say anything a single reading does not.
What it declares
- Rental listing syndication (25+ sites)
- Digital rental applications
- Tenant screening (credit/criminal/eviction)
- State-specific lease agreements & e-signatures
- Online rent collection
- Maintenance request tracking
- Accounting/bookkeeping & expense tracking
- Landlord/tenant messaging
As the company’s own pages describe it. Forge did not test any of these.
What users raised
- Tenant-paid screening and payment fees seen as hidden landlord cost shift
- Annual-only billing with no monthly option on paid tiers
- Limited customer support on Free plan
- Outdated plan names circulating in third-party comparisons causing confusion
Themes people raised in public. A complaint is somebody’s opinion, not a measurement of the product.
Everything on record
4 observed claims. Newest first; the tag on each row is what kind of claim you are reading.
- POSITIONINGCOMPANY CLAIMSep 30, 2026
TurboTenant's homepage positions the company around helping landlords "fill vacancies faster, find great tenants, and avoid evictions," offering both free self-managed software and a flat-fee hands-off property management service, with messaging claiming over 1 million landlords use the platform.
Baseline homepage buyer-facing positioning for future drift detection.
www.turbotenant.com/ - PEOPLEFACTSep 30, 2026
TurboTenant acquired Azibo on May 7, 2025, and remains independently owned, in contrast to competitor Avail which is owned by Realtor.com (Move, Inc.) under the News Corp umbrella.
Establishes ownership/consolidation baseline in the competitive landscape.
aitoolsbakery.com/blog/turbotenant-vs-avail/ - PRICINGCOMPANY CLAIMSep 30, 2026
Paid plans shift costs away from tenants: on the Free plan tenants pay a screening fee ($45–55) and a $2 ACH convenience fee, while paid plans (Essentials/Pro) reduce screening fees and waive ACH fees on Pro; a 3.49% card payment fee applies on all tiers and cannot be waived.
Baseline fee structure affecting tenant cost perception, relevant to complaint tracking.
renpro.com/turbotenant-pricing/ - PRICINGFACTSep 30, 2026
TurboTenant's current pricing structure is a Free plan ($0, unlimited units) plus two paid, annual-only tiers: Essentials at $149/year (~$12.42/mo) and Pro at $199/year (~$16.58/mo).
Establishes the baseline pricing model for future comparison.
costbench.com/software/property-management/turbotenant/
A record of what Forge read in public about TurboTenant — its own pages and what people wrote about it. Nothing here is a test of the product, a ranking or a score, and Forge has no relationship with this company.