Time tracking, September 2026: 0 open gaps across 6 read companies.

What was read

6 companies placed; 6 read during September 2026.

• Toggl TrackSep 30, 2026
• ClockifySep 30, 2026
• HarvestSep 30, 2026
• Forgetting to start the timerSep 30, 2026
• Agencies billing by the hourSep 30, 2026
• TimelySep 30, 2026

Gaps closed and opened

No complaint theme was raised about two or more read companies this month. There is no previous month on record to compare against.

Who entered

6 companies placed (Toggl Track, Clockify, Harvest, Forgetting to start the timer, Agencies billing by the hour, Timely); 0 products sighted by a search and not yet read.

Pricing moves

5 of 6 read companies have a pricing entry on record; 7 pricing changes recorded across 5 companies this month.

• Clockify [FACT] Sep 30, 2026 · 2 changes this monthClockify's Free plan was reduced from unlimited users to a cap of 5 active users starting April 2026, with kiosk, billable rates, shared reports, project time estimates, CSV/Excel export, and reduced webhook/API limits moved to paid plans. source
• Toggl Track [COMPANY CLAIM] Sep 30, 2026 · 1 change this monthToggl Track's pricing has four tiers: Free (up to 5 users, unlimited projects/clients), Starter (~$9/user/month billed annually, ~$10-12/month billed monthly) adding billable rates and saved reports, Premium (~$18/user/month billed annually, ~$20-24/month billed monthly) adding profitability tracking, forecasting, and timesheet approvals, and custom-quoted Enterprise adding SSO and dedicated support. source
• Harvest [FACT] Sep 30, 2026 · 2 changes this monthHarvest's public pricing page (getharvest.com/pricing) currently lists Free, Teams, and Enterprise tiers. Free includes 1 seat, 2 projects, time tracking, invoicing, expense tracking, and Mac/iOS apps. Teams offers unlimited seats, team reporting, invoicing, and accounting/payment integrations (Stripe, QuickBooks Online, Xero, Deel). Enterprise is listed at $17.50/seat/month and adds items like SAML SSO and Forecast integration. source
• Agencies billing by the hour [FACT] Sep 30, 2026 · 1 change this monthHarvest's starting price is cited at $11-13.75/user/month depending on source, with a free plan limited to 1 user and 2 projects. source
• Timely [FACT] Sep 30, 2026 · 1 change this monthTimely's own pricing page lists three tiers: Starter $11 usd/mo per user (max 5 users, 20 projects, API access), Premium $20 usd/mo per user (max 50 users, unlimited projects, PM/accounting sync, team/budget management), and Unlimited $28 usd/mo per user (unlimited users, capacity management, overtime tracking, Azure user management, 50+ currencies, premium customer success), billed monthly with yearly billing saving up to 22%. source

What users raised

29 themes raised by users; the most raised: AI tracking accuracy inconsistent at first (1 of 6), automatic background activity tracking as fix (1 of 6), Clunky editing of past entries (1 of 6).

• AI tracking accuracy inconsistent at first 1/6
• automatic background activity tracking as fix 1/6
• Clunky editing of past entries 1/6
• complex user interface 1/6
• Cross-device sync issues 1/6
• disconnected stack (tracker separate from invoicing) 1/6
• features spread across too many paid tiers 1/6
• forgetting to start the timer 1/6
• forgetting to stop the timer 1/6
• free plan now limited to 5 users 1/6
• hidden usage-based fees 1/6
• high overall cost at scale 1/6
• idle detection and reminders 1/6
• lacks built-in activity monitoring 1/6
• lacks native leave management at lower tiers 1/6
• limited automation in invoicing 1/6
• Limited reporting/filters on lower tiers 1/6
• manual entry errors in spreadsheets 1/6
• manual/bulk backfill of missed time 1/6
• memory gaps on timesheets 1/6
• Memory tracker limited to Windows/Mac (no mobile auto-tracking) 1/6
• No GPS/location tracking or shift scheduling 1/6
• Poor/unresponsive customer support 1/6
• privacy/surveillance tradeoff of automatic tracking 1/6
• Relatively expensive vs. competitors 1/6
• rounding down partial hours 1/6
• screenshot/keystroke surveillance features 1/6
• surprise/confusing renewal price increases 1/6
• under-billing from delayed time entry 1/6

Funding by quarter

Withheld: something was read in 1 of the last 8 quarters. A series needs at least 2 to say anything a single reading does not.

The ledger this month

29 observed claims recorded this month, 1 inference counted apart, 1 source that did not answer.

• COMPLAINT · 10
• PRODUCT · 8
• PRICING · 7
• DISCOURSE · 2
• POSITIONING · 2