Company · Competitor

Kajabi

Read today · 1 reading on record

8
declares

as its own pages describe it; none was tested

6
users raised

themes in public — opinions, not a measurement

7
claims on record

each with its date, tag and source

1
sectors

placed in, on the map

What each week held

Withheld: something was read in 1 week of the last 12. A series needs at least 2 to say anything a single reading does not.

What it declares

  • all-in-one course & membership hosting
  • website/landing page builder
  • email marketing & automation
  • checkout & payments (0% platform fee claim)
  • community & access groups
  • coaching products & portals
  • AI assistant (Cofounder)
  • mobile app for courses/community/podcasts

As the company’s own pages describe it. Forge did not test any of these.

What users raised

  • pricing increase for existing customers
  • hidden transaction surcharges despite '0% fee' claim
  • reduced contact limits on Basic plan
  • high cost relative to feature set at entry tier
  • cannot remove Kajabi branding on lower tiers
  • missing SMS/phone/calendar features vs. newer all-in-one competitors

Themes people raised in public. A complaint is somebody’s opinion, not a measurement of the product.

Everything on record

7 observed claims. Newest first; the tag on each row is what kind of claim you are reading.

  • COMPLAINTUSER OPINIONSep 30, 2026

    A pricing breakdown site noted that Kajabi's Basic-tier surcharge adds roughly 2% on top of standard Stripe processing fees, with lower surcharges (1% and 0.5%) on Growth and Pro tiers respectively.

    Contradicts the 'zero transaction fee' marketing claim for customers using Kajabi Payments on lower tiers and is a recurring point of buyer confusion.

    kourses.com/kajabi-pricing/
  • PRODUCTFACTSep 30, 2026

    An August 2026 Kajabi cycle preview describes an upcoming in-app Notification Center and 'Link by Stripe' checkout integration allowing returning Stripe Link customers to buy without re-entering card details.

    Checkout-conversion improvements directly affect creators' sales funnels and are a comparison point against competing checkout/commerce features.

    www.kajabi.com/updates/cycles/laguna/
  • PRODUCTCOMPANY CLAIMSep 30, 2026

    Between May 19 and June 1, 2026, Kajabi released five new products: Cofounder (AI business partner), Backstage (private coaching portal), Amplify (peer-to-peer ad network), Kajabi MCP (AI platform control), and Expert Agents (AI sales and teaching assistants).

    Expands Kajabi's footprint beyond course/membership hosting into AI agents and coaching-portal territory, broadening competitive surface against niche coaching and ad-tech tools.

    create.mykajabi.com/blog/kajabi-out-visions-me-every-time-the-compounding-logic-of-a-platform-that-won-t-sit-still
  • PRODUCTCOMPANY CLAIMSep 30, 2026

    Kajabi's product update log shows active development cycles in 2026 (named Seaside, Timberline, and Laguna), including a Seaside cycle described as 22 features launched plus a major reveal, and 'doubling down on two things: making Cofounder smarter, and leveling up commerce.'

    Indicates sustained investment in AI assistant and commerce/checkout tooling as the product's current focus areas.

    www.kajabi.com/updates
  • PRICINGFACTSep 30, 2026

    Current third-party pricing trackers report no platform transaction fees across all Kajabi plans, with only standard Stripe/PayPal processing fees applying.

    Zero-transaction-fee positioning is a key differentiator versus competitors that charge platform fees on lower tiers.

    www.artofher.com/kajabi-pricing/
  • PRICINGUSER OPINIONSep 30, 2026

    One analysis characterized the change as Kajabi having raised monthly prices roughly 20-25% across all plans, eliminating the lower-cost Kickstarter tier and cutting the Basic plan's contact limit from 10,000 to 2,500.

    Entry-level and Basic-tier customers get less for more money, a competitive opening for lower-priced alternatives.

    www.ruzuku.com/learn/articles/kajabi-2025-price-increase
  • PRICINGCOMPANY CLAIMSep 30, 2026

    Kajabi restructured its pricing under a program called "Kajabi Evolved," beginning September 16, 2025, with new signups going straight onto new plans/pricing, and existing customers facing the new pricing on their first billing date on or after January 13, 2026.

    Existing subscribers face a price increase regardless of whether they migrate plans, affecting retention and churn risk.

    www.diannekelysmith.com/blog/kajabi-pricing-update-2026

A record of what Forge read in public about Kajabi — its own pages and what people wrote about it. Nothing here is a test of the product, a ranking or a score, and Forge has no relationship with this company.

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