What each week held
Withheld: something was read in 1 week of the last 12. A series needs at least 2 to say anything a single reading does not.
What it declares
- Intelligent Agreement Management (IAM) platform
- Iris Agreement AI
- AI-Assisted Review and redlining
- eSignature
- Contract Lifecycle Management
- Workflow Builder automation
- Multi-channel delivery (SMS/WhatsApp)
- Electronic Notarization
As the company’s own pages describe it. Forge did not test any of these.
What users raised
- Low envelope caps on Personal/Standard/Business Pro plans
- Hidden per-transaction add-on fees (SMS, ID verification)
- Seat minimums on IAM tiers raising real entry cost
- Pricing page defaulting to pricier IAM tier over classic eSignature
Themes people raised in public. A complaint is somebody’s opinion, not a measurement of the product.
Everything on record
6 observed claims. Newest first; the tag on each row is what kind of claim you are reading.
- PRICINGCOMPANY CLAIMSep 30, 2026
DocuSign's self-serve eSignature plans remain capped at 100 envelopes per user per year on Standard and Business Pro tiers, with overage fees or forced upgrades once exceeded.
This envelope cap is a persistent packaging constraint that drives real-world cost above the headline per-seat price for moderate-volume teams.
signeasy.com/blog/business/docusign-pricing - PRODUCTFACTSep 30, 2026
DocuSign's IAM platform became available for Perplexity Computer and Computer for Counsel in June 2026, letting legal teams automate contract workflows with AI via that integration.
Signals DocuSign broadening AI-agent ecosystem partnerships beyond its own product, relevant to positioning against AI-native contract tools.
www.prnewswire.com/news-releases/docusign--perplexity-help-legal-teams-automate-enterprise-wide-contract-workflows-302809598.html - PRODUCTFACTSep 30, 2026
In March 2026, DocuSign transformed AI-Assisted Review into a flexible, AI-powered agreement assistant powered by Iris, adding conversational review/redlining, playbook generation from existing agreements, and personalization of the review experience.
Expands DocuSign's negotiation/redlining AI capability, a feature area competitors in CLM and contract review should track.
www.docusign.com/releases/march-2026 - PRODUCTFACTSep 30, 2026
DocuSign unveiled an AI assistant and agents named Iris, built into its IAM platform, announced at its Momentum conference on May 21, 2026, designed to help teams move from draft to execution faster with less manual effort.
This is a core product-area launch (AI agents for contract workflows) that competitors in eSignature/CLM must now benchmark against.
investor.docusign.com/news-and-events/press-releases/news-details/2026/Docusign-Unveils-AI-Assistant-and-Agents-to-Power-the-Next-Era-of-Agreement-Work/default.aspx - PRICINGUSER OPINIONSep 30, 2026
One review site states DocuSign's pricing page now opens at $65 per user with IAM plans leading and the cheaper eSignature plans relegated to a second tab, and that IAM Standard and Professional require a three-seat minimum, pushing real floors to $225 and $285 a month.
Seat minimums on the featured IAM tiers materially raise the effective entry cost for small teams relative to the headline per-seat price.
documentesign.com/blog/docusign-pricing - PRICINGCOMPANY CLAIMSep 30, 2026
DocuSign's pricing page now presents two tracks: classic eSignature plans (Personal, Standard, Business Pro, Professional Unlimited) and separately-listed Intelligent Agreement Management (IAM) plans (Starter, Standard, Professional), with IAM plans leading and priced higher than the equivalent eSignature tiers.
Buyers comparing DocuSign now must evaluate two parallel pricing tracks; the higher-priced AI/IAM tier appears to be the default storefront entry point, which affects perceived starting price and positioning against competitors.
documentesign.com/blog/docusign-pricing
A record of what Forge read in public about DocuSign — its own pages and what people wrote about it. Nothing here is a test of the product, a ranking or a score, and Forge has no relationship with this company.